Guide
Scaling an agency on SpendSignoff
Running many client accounts through one operator, with each approval recorded against the person who made it and capped by a per-account spend envelope.
The agency problem
An agency manages many accounts for many clients, often with several people touching the same account. The risk is not that the AI spends too much — it cannot spend at all without approval. The risk is losing track of who approved what across dozens of accounts, and a single account quietly absorbing more change than it should.
SpendSignoff addresses both with the same primitives it uses for a solo operator, applied per account: a spend envelope on each, and a signed record of each approval.
What scales cleanly
- Each linked account carries its own rolling 24h spend envelope, so one client account cannot drain into another and no single account runs away.
- Every approval is a KMS-signed, append-only audit entry naming the approver — across all client accounts, you can answer "who pushed this and when" without guessing.
- Reads are ungated, so junior operators can review what the operator would draft on any account before anyone has approve rights.
- One-click rollback is per-change, so reverting a client mistake does not mean rebuilding a campaign by hand.
A workable agency setup
Keep the spend decision with named people and let the operator do the reading and drafting across the book.
Link client accounts read-only first
Bring every client account in read-only. The operator starts finding money immediately; nobody can push spend yet.
Decide who approves
Approval happens in the SpendSignoff app, not in the AI client. The audit log records the approving person, so reserve the Approve & push live action for the people accountable to the client.
Let envelopes do the guardrail work
The per-account 24h spend envelope means even an over-eager approver is capped per account per day. Tune envelopes to each client budget.
Agency plan
Next
Account & plans
Flat Free / Solo / Pro / Agency. Reads are ungated; spend is always approved.