My AI client will not connect

The MCP server speaks Streamable HTTP + OAuth 2.1 only.

• Confirm the server URL is exactly https://mcp.spendsignoff.com/mcp.
• Confirm your client is one that is live today: Claude, ChatGPT, or Cursor. Claude Code, Codex, Windsurf, and Gemini CLI are coming soon.
• Re-run the OAuth flow. The client requests mcp.read and mcp.draft — if it asks for anything else, it is not the SpendSignoff server.

The approve control is locked

A locked approve card is expected in two cases — both are safe by design.

• On Free — the approve control is replaced by an upgrade card, never a fake or disabled button. Upgrade to Solo or higher to push changes live.
• On a read-only account — accounts beyond your plan ceiling stay readable and draftable, but approval is locked until you upgrade or free a slot.

A draft will not apply

Drafts are intentionally short-lived so they never act on stale data.

• The draft is STALE — the account changed since the operator drafted it. Discard it and let the loop re-draft against current numbers.
• The daily envelope is full — the 24-hour limit on staged change has been reached. New drafts wait until the window rolls over.
• The circuit breaker tripped — the loop halted on a bad signal. Review the audit log, resolve the cause, and resume the loop.

My data looks stale or missing

• Check the account is still linked — an expired platform token shows the account as read-only until you re-authorize.
• Reads are ungated, so missing data is a connection problem, not a plan problem. Re-link the account over OAuth.
• Recently approved changes appear in the audit log immediately, with the before → after values and a rollback control.